Restaurant Kitchen Cooking Steak Stone, lava stone

1. How can we get the sample?
We will provide free samples to you. If you have courier account, please provide it to us, or the express fee would be charged by your company. Once the order is confirmed, we will deduct the cost from invoice.
 
2. How do you deal with the Quality Control?
Our professional inspectors will go through the dimensions, color consistence, and finishing to check every piece of product carefully again and again. Once confirm the quality of products is ok, they will pack the products.
 
3. How do you deal with the compensation?
If the products are damaged, we will make the replacement to you. Another way is that once you place the new order, we will give you certain discounts.
 
4. How is your MOQ requirement?
Usually products are sold in full containers that can be filled up with 27tons for European market, while 17tons for the Unite States. Less quantity would be also acceptable according to your requests.
 
5. How do we go to your factory for visiting?
We will let our driver to pick you up at the airport or the hotel to go to our factory for visiting.
 
6. How do we ship the goods?
We will quote you the ocean freight, tax and inland delivery fee. Our shipping forwarder will provide professional service to ensure your shipment arrives at your place smoothly.

7. How to contact us?
You can chat with us by Trademanager, Skype Online. We are 7*24hours online. You can choose the products you are interested and send inquiry to us. You can call us directly, or send Email to us.